ISO/IEC 20000-1:2005, Information technology – Service management – Part 1: Specification by ISO/IEC/JTC 1/SC 7


ISO/IEC 20000-1:2005, Information technology - Service management - Part 1: Specification by ISO/IEC/JTC 1/SC 7

Download ISO/IEC 20000-1:2005, Information technology - Service management - Part 1: Specification ebook by ISO/IEC/JTC 1/SC 7

Type: pdf, ePub, zip, txt
Publisher: Multiple. Distributed through American National Standards Insti
Released: August 23, 2007
Page Count: 24
Language: English

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Description

ISO/IEC 20000-1:2005 defines the requirements for a service provider to deliver managed services. It is based on BS 15000-2, which has been superseded. It may be used by businesses that are going out to tender for their services; to provide a consistent... read more ...











 
 
 
 
 
 



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